Privacy Policy

1. Introduction

This Privacy Policy explains how RoninTweaks, a Free Zone Limited Liability Company (LLC) established under the laws and regulations of Sharjah Publishing City Free Zone Authority in the United Arab Emirates ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use RoninTweaks LITE and/or RoninTweaks Ultimate (collectively "the Software"). Your privacy is important to us, and we are committed to protecting it through our compliance with this policy and with UAE Federal Law No. 45 of 2021 on Personal Data Protection.

2. Information We Collect

2.1. Basic Usage Data:

• Software version and configuration details
• Installation and usage statistics
• Device identifier (hashed using SHA-256) - this is used only to track unique users and enable automated role assignment. Your actual device ID cannot be recovered from this hash.

2.2. RoninTweaks Ultimate Additional Data:

• License key and activation information
• Performance metrics and analytics
• Feature usage patterns
• System configuration details

2.3. Account Information (RoninTweaks Ultimate):

• Email address
• Payment information (processed securely by our payment providers)
• Purchase history

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining the Software
• License validation and anti-piracy measures
• Improving Software performance and user experience
• Technical support and customer service
• Communication about updates and new features
• Processing payments and managing subscriptions

All processing is conducted in accordance with the principles of transparency, fairness, and lawfulness as required by UAE Federal Law No. 45 of 2021.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Your explicit consent, which you provide by installing and using the Software
• Necessary for the performance of our contract with you to provide the Software
• Compliance with legal obligations under UAE law
• Our legitimate interests in operating, improving, and securing our business and Software

You may withdraw your consent at any time by contacting us, though this may impact our ability to provide the Software to you.

5. Data Storage and Security

5.1. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, in accordance with UAE Federal Law No. 45 of 2021.

5.2. Your data is stored on secure servers located in compliant data centers. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable UAE laws.

5.3. In case of a data breach that may pose a risk to your privacy or rights, we will notify the UAE Data Office and affected users without undue delay, as required by UAE law.

6. Data Protection Officer

6.1. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection strategy and implementation to ensure compliance with applicable regulations.

6.2. Our DPO can be contacted at [email protected] (subject: dpo) for any data protection queries or concerns.

7. Data Sharing and Third Parties

7.1. We do not sell or rent your personal information to third parties.

7.2. We may share your information with:

• Service providers who assist in operating the Software
• Payment processors for handling transactions
• Analytics providers to improve our services
• UAE regulatory authorities when required by law

7.3. All third-party processors are bound by data processing agreements that ensure appropriate safeguards for your personal data in accordance with UAE law.

8. International Data Transfers

8.1. Your information may be transferred to and processed in countries other than the UAE. We ensure appropriate safeguards are in place for such transfers in accordance with UAE Federal Law No. 45 of 2021.

8.2. International data transfers will only be made to countries that provide an adequate level of protection for personal data as determined by the UAE Data Office, or where appropriate safeguards such as standard contractual clauses are in place.

8.3. By using the Software, you consent to your information being transferred to and processed in these countries under these safeguards.

9. Your Rights and Choices

9.1. Under UAE Federal Law No. 45 of 2021 and applicable regulations, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Data portability (receiving your data in a structured, commonly used format)
• Object to processing in certain circumstances
• Withdraw consent at any time

9.2. To exercise these rights, please contact us at [email protected]

9.3. We will respond to your request within the timeframe specified by UAE law.

10. Cookies and Tracking

10.1. The Software may use cookies and similar tracking technologies to enhance your experience and collect usage data.

10.2. You can configure your system to refuse cookies, but this may limit some Software functionality.

10.3. Our use of these technologies complies with UAE Federal Law No. 45 of 2021 on Personal Data Protection.

11. Children's Privacy

The Software is not intended for users under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from an individual under 18, we will take steps to delete such information in accordance with UAE law.

12. Complaints and Regulatory Authority

12.1. If you have a complaint about our data processing activities, please contact our DPO at [email protected].

12.2. You also have the right to lodge a complaint with the UAE Data Office, which is the regulatory authority for data protection in the UAE.

13. Changes to This Policy

13.1. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13.2. Your continued use of the Software after such changes constitutes acceptance of the updated Privacy Policy.

13.3. Significant changes will be notified to you directly when you next use the Software or via email if we have your contact details.